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Returns & Exchanges

We at Crafting is Fun! take pride in providing our customers with quality products and services. Merchandise in its original condition or with a manufacturer's defect may be returned for a full refund or a merchandise exchange. A Return & Exchange Form is required for refunds and exchanges. Unfortunately, we cannot reimburse you for return shipping charges and/or original shipping charges, unless an error was made by us. Be sure to send the merchandise back to us using insured or tracking mail services.

Please download our Return & Exchange Form here. >>

 

Our return address is:

CRAFTING IS FUN!
c/o Ben Franklin Crafts
2810 PAA STREET BLDG A
HONOLULU, HI 96819

Online purchases can also be returned or exchanged at any one of our Ben Franklin Crafts Hawaii stores however, items purchased at our retail locations cannot be returned or exchanged online. We apologize for any inconvenience. If you would like to contact us directly you can call us at 1-800-272-3675 ext. 3210 if you reside within the continental U.S. or at 808-838-7773 ext. 3210 if you are in Hawaii, otherwise please e-mail us at: orders@craftingisfun.com